Customer Testimonials

See what our customers say about us:

Highly recommend, friendly and professional

By SOPHIE B on 9th Sep 2019Verified Autotrader Purchase

"Very helpful staff. I didnít feel pressured I was left to look the car over in my own time. Friendly staff made sure the tax was sorted before I left and that I was happy with everything. I Would highly recommend this garage."

We are so happy with our Nissan Note

By SALLY ANN C on 28th Jul 2019Verified Autotrader Purchase

"Having had the most awful few days with my daughters car being stolen we finally found it and it has ended up being back in the garage for mending.. At least a month, and she's started a new job a couple of hundred miles away.. I rang springfield autocare and asked them about purchasing a car to keep us going... Well not only did they keep open for me on Saturday afternoon for me to test drive their cars.. But also gave me lots of advice on the type of car which will suit all our family needs. Also gave 3 months RAC warranty and 12 months of roadside recovery which as you can imagine has made me feel so much better with my daughter traveling away for the next few weeks to a new job. Personal care... Friendly... And calm.. Thank you team for taking away all the stress of that week.. Really made a big difference we are so happy with our Nissan Note Thank u Sally"

I wouldn't hesitate in recommending them to anyone

By JOHN S on 26th Jun 2019Verified Autotrader Purchase

"The most relaxed car buying experience I have ever had. No sales pressure at all. They gave me the keys to the car so I could take my time looking over it and then took it for a test drive. The mechanic with me told me how easy it was to service the car as it is based on a Vauxhall Having decided to buy the vehicle I returned a week later to collect it. New MOT and service and a more comprehensive warranty as I had come so far for the car. The staff were a pleasure to deal with, arranging to pick me up at the station and drop me at the garage. They arranged the Tax and ownership documents which were all done on line. I wouldn't hesitate in recommending them to anyone."

Fantastic experience for a learner driver

By Lily A on 14th Feb 2019Verified Autotrader Purchase

"So pleased we chose this super garage to buy my daughters first car. The owner being a father in a family run business knew how difficult this was for my daughter. He gave excellent advice and there was no pressure at all. Helpful on the initial phone call I made and all the staff are happy and helpful. Thank you - I have one very proud excited young lady who can't wait to go out in her car xxx"

Highly Recommend

By Rob H on 19th Dec 2018Verified Autotrader Purchase

"Bought our second hand Land Rover Freelander 2 in December 18. Very nice people to deal with and Ben was very helpful. Would recommend also for servicing you car. Ours was fully serviced before we collected the car. Highly recommend."

Excellent Customer Service

By Sarah R on 05 Dec 2018Verified Autotrader Purchase

"Another great experience at Springfield. I recently bought a car there and the staff could not have been more helpful. I would recommend them to anyone. Great work!"

Excellent service , highly recommend

By Sian B on 13 Nov 2018Verified Autotrader Purchase

"Excellent service from the moment we entered the building We phoned up and asked if the car was still available as we was coming from a long way away . We was offered tea and coffee as soon as we got there . There was no pressure to buy the car , we had a good amount of time to explore the car on our own before they came back to answer any questions we had . As we had come a long distance we took the car away that day which was ideal . All the paperwork was done there and then by the lovely receptionist . This car garage is like no other , they really do care about the service you receive I will definitely be recommending ."

Very smooth transaction

By Annette B on 12 Nov 2018Verified Autotrader Purchase

"I found the service to be professional, polite and friendly. The salesman was knowledgeable and not pushy. I was left to sit in the car to have a good look before making a decision to purchase. I was even able to pair my phone to ensure this connected with my phone book, as this is important to me. Making arrangements to pick up the car was straightforward and paperwork was competently dealt with. I will definitely consider checking this car sales company first when I am planning future purchases."

A garage I would definitely go back to

By DAVID G on 30th Oct 2019Verified Autotrader Purchase

"Very relaxed sales team made purchase very assuring and comfortable. Good package offered and car has still faultless."

Would definitely recommend

By IRIS S on 9th Sep 2019Verified Autotrader Purchase

"Springfield was easy to find, lovely welcome with a clean and spacious reception with excellent facilities, we were asked if we would like to rest for a little while after our journey and offered a cup of tea, when we were ready we were shown the car we wished to purchase being left to look around it ourselves with no pressure of time or whether we would buy it. When we were ready to have a trail run, again no pressure or hurry and good explanations on questions we asked and a good length of time out to see how it ran. On returning no pressure pick up the car and left to look and talk. On deciding yes, very efficient and accommodating for us to pick it up a few days later. On picking up the same quality of hospitality. Super car and good all round experience, even a large viewing mirror to enable seeing services/ MOTs being done. Would definitely recommend."

Excellent customer service

By ADRIAN H on 30th Oct 2019Verified Autotrader Purchase

"Very helpful and friendly treated me like a valued customer."

Buying a car from Springfield Autocare & Car Sales

By EMILY D on 20th Oct 2019Verified Autotrader Purchase

"Friendly staff who answered all of our questions and suggested we look at other vehicles before making a decision. Have taken our cars there to be serviced for years, now bought our daughter her first car from them and have very confidence in them"

Top company

By KAYLEIGH B on 15th Sep 2019Verified Autotrader Purchase

"Very friendly company. Communication very effective. We went to see a car. They left us to look around it. I was able to take it for a test drive with a member of staff. I part exchanged my car which was simple to do. They had been mot'd for me. And it had been cleaned inside and out. The waiting room has children's toys etc which was very useful for me as I had 2 children under 3 with me! I can't fault this company. I felt very at ease and under no pressure what so ever. I would definitely recommend"

Incredible service and attention to detail

By Nicholas M on 08th Jan 2019Verified Autotrader Purchase

"Excellent service, bonus was unexpected 500, 3 month warranty. Highly recommended, very professional, for me by far the Best experience of buying a pre-owned vehicle - ever!"

Brilliant experience

By Chantelle O on 24th Dec 2018Verified Autotrader Purchase

"I had a brilliant experience at Springfield Autocare from the moment I viewed the car to when I got it. Everyone was really friendly & supportive. When making an offer for my car I received a brilliant deal and on the day of arrival it looked brand new, the condition was brilliant. I absolutely love my car, thank you for the brilliant service."

Excellent service

By Hina R on 02 Dec 2018Verified Autotrader Purchase

"Bought a car recently, had a great experience, very friendly and co cooperative staff."

Great customer service

By Molly T on 20 Nov 2018Verified Autotrader Purchase

"The team were friendly and extremely helpful throughout the process of purchasing my new car. The car was put through its MOT prior to me picking it up and when the car mats arrived later then expected they were promptly sent on and arrived the following day. A great service."

Great customer service

By Andrew S on 17 Nov 2018Verified Autotrader Purchase

"The chap who helped us was brilliant. Not pushy in the slightest, and totally straight-up. The car itself is immaculate. Would very happily recommend."

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